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"be aware that this product is non returnable set up is not straight forward also slows down computer laptop very disappointed"

"got it for vpn and it doesn't work!"

"a very misleading product discription on amazon which clearly stated that this product is compatible with mac"

"the only problem wasn't with the service from the seller but with norton"

"on the ios version of norton vpn it clearly does not work"

"so for me a waste of money"

"even when you try to cancel the auto renewal they threaten that you will loose protection"

"excellent anti virus but downfall is it takes forever to scan and update"

"i uninstalled the program entirely supposedly successfully but one file app something installed by a technician?"

"stopping the auto renewal is made very difficult indeed but persevere and it can be done"

"i have been using norton for years after the horrendous mess that was older mcafee suites"

"let me say upfront that i’ve used norton for the last 11 years with little problem bar laptops slowing down when background tasks are in full flight"

"only issue is that rather than applying as an extension norton subscription manager sees this as a second license"

"norton needs to sort this as feels like rip off"

"as stated in other comments it would be easier to go direct through norton except they ask for a ridiculously raised fee to renew subscription but i may have to just do it if this fails again"

"it drives me crazy"

"how it gets four stars plus is a mystery just google "can't remove norton"

"secondly i shouldn't have to put any payment details in or address etc ironic it goes on about preventing cyber attacks and details being stolen and yet you have to put in payments details for automatic renewal that you don't want and can opt out of later?"

"i've just learned that entering this product on the your norton account page as a "renewal" with 29 days to go in order to avoid the vicious nagging will simply result in the loss of 29 days of subscription"

"very disgruntled"

"only once 2003 has a virus got past the firewall but was detected and stopped before doing damage"

"the vpn irritatingly drops off and has to be reset"

"with 360 loaded tried to update definitions which failed"

"my main issue is the renewal process to get best price you have to avoid automatic renewal why do norton make manual installation of new subscription so problematic for this reason only 3 stars"

"i have bought norton cover for 12 years now very naive the first year cost a hell of a price"

"before you are able to use the product the key supplied is blocked until you enter your full credit card details and then accept automatic renewal after the first year at which time they can charge inflated prices or any price they choose"

"i however am now looking for another anti virus product for next year as to register you now have to enter card details in an attempt by norton to force you to purchase it from them"

"norton please bring back internet security or a simpler less convoluted program than 360 which self evidently has a myriad of problems"

"worst purchase of my life"

"very painful upgrade from previous norton product"

"rubbish customer help the usual asian based staff and useless 'advice' peppered with 'i am surely looking forward to helping you' nonsense followed by more useless advice telling you to go back to the point you were at before you asked for help"

"it didn't however block malicious urls!"

"it’s capable of removing most of the malicious contents"

"the most difficult thing is having a key and not renewing on line"

"as to installing on windows 10 surface pro you may face problems when installing this as i did tried 3 times and kept on telling me that it failed due to possibly an infected device my surface was just out of the box brand new so this was absurd"

"to make matters worse the amazon return window has now closed"

"i checked google and people have been complaining about norton's notifications for years and still norton doesn't change anything"

"there is no way around it no payment details no activation even though you've paid for a 12 month licence!"

"takes about ages to load up web pages crippled my machines"

"however i refused as i don't want anyone having access to my computer hence the reason for anti virus software"

"i have been using norton for years after the horrendous mess that was older mcafee suites"

"did not install well over previous copy and wasted one user copy getting it to install as software still said software had expired"

"have tried all the fixes suggested by norton and other sites to no avail"

"norton auto fix recommended but failed"

"if you subsequently do cancel this it will pop up incessant nark windows "advising" you of its immanent end"

"upon trying to download on a brand new laptop i was having trouble getting the product installed"

"sent feedback to norton approx 2 weeks ago but not a word in response their customer service has always been poor to my mind"

"in the end i logged back in and deleted the payment details"

"have bought norton for many years now buying from amazon is not much of a price difference from anywhere else if your buying norton you know what it does and it does it well"

"with my norton username and password it wasnt a scam site btw lo and behold i'm in my account with my soon expire software visible and the "activate new code" button"

"waste of time"

"they offered me three packages all for hundreds of pounds to remove a alleged trojan from my home network"

"if you buy the product key why should you have to give bank details for a ortomatic renewal when it’s ended it’s up to you if you won’t to renew will look for other security for my computer not with norton"

"once you have renewed you then have to go back into your account delete all your card information and cancel auto renew"

"via live chat a norton technician first told me how to correctly go about this exactly what i’d done then tried himself only to be told invalid code again"

"this has to be the most annoying software i've ever used"

"this apparently can be cancelled in the account but time will tell if this proves to be easy"

"rubbish customer help the usual asian based staff and useless 'advice' peppered with 'i am surely looking forward to helping you' nonsense followed by more useless advice telling you to go back to the point you were at before you asked for help"

"one of the few other programs that gets better reviews gave me so many false positives that i abandoned it for norton some time ago and i have not regretted this"

"i also found the software messy "

"seriously buyer beware and i’m not someone who writes reviews"

"i've been using norton on my pcs for years and have decided not to change have had no problems with it nor unchecked virus intrusions"

"thought i was purchasing a 1 yr norton use but no they want your credit card and sign up forever do not buy this"

"i have trusted norton for 20 years to protect me however on this occasion i felt as if i was being scammed"

"this came by return of post!"

"had a few issues trying to install product then similar problems trying to run checks through time i have ironed them out"

"the extra long activation code will oblige you by not working"

"i'm really sorry having been a supporter of norton for many years but this company has lost its way"

"the vpn is very slow"

"did not install well over previous copy and wasted one user copy getting it to install as software still said software had expired"

"as to installing on windows 10 surface pro you may face problems when installing this as i did tried 3 times and kept on telling me that it failed due to possibly an infected device my surface was just out of the box brand new so this was absurd"

"my advice unsubscribe for auto renewal straight after you register the product and avoid eye watering costs that will no doubt follow through auto renewal"

"i could understand it if you were purchasing the product from the norton website where you'd have to enter payment details in the first place but to buy the product key from an independent seller and then have to enter your details so that norton can automatically bill you again 12 months time"

"it's not easy but it is possible"

"it doesn’t end there"

"i tested it against the eicar test file using standard http not https as i know most vpns do not decrypt https traffic and the amtso phishing test page"

"it is very much the same from previous versions the only difference is now you have a home screen to quick launch stuff from if you want that you can have the standard classic interface if you like i am really liking the vpn that is a great introduction to the anti virus suit it can be a bit buggy with"

"when trying to use that code norton kept directing me to a page that was no longer available"

"new certs not recognised"

"be advised you get a passcode but unable activate unless you subscribe with your bank details"

"only after it dawned on me that i was using a different version of the program did i dig the packaging out of the bin to find that i had received not 'norton 360 premium' but 'norton security premium' which doesn't come with vpn and has less cloud storage"

"i know you can opt out bla bla i shouldn't have to"

"have been using norton for a few years now and never really had a problem"

"only after it dawned on me that i was using a different version of the program did i dig the packaging out of the bin to find that i had received not 'norton 360 premium' but 'norton security premium' which doesn't come with vpn and has less cloud storage"

"after i declined my account was stopped from accessing the norton site and the product key not useable any more"

"however i refused as i don't want anyone having access to my computer hence the reason for anti virus software"

"i googled this issue and it turns out i'm not alone!"

"you can select to turn notifications off temporarily unfortuntely the longest is only 1 day which i now have to do every time i switch on my computer if i remember"

"after i declined my account was stopped from accessing the norton site and the product key not useable any more"

"i have bought norton cover for 12 years now very naive the first year cost a hell of a price"

"this program would not allow me to put the code in and would not load itself in my computer so i never used it"

"windows 10 when you need to turn the vpn off for certain websites not always but some of the time it can disconnect you internet connection this is fixed by a quick reboot of your system no big issue really every is working good so far broadband speed is a little slower with the vpn on but not by much but something to think about if you really do need the speed for say like gaming or streaming 4k stuff everything else is fine but you dont have to use the vpn if you dont want too"

"come on norton get your act together and regain public confidence and stop this unacceptable behaviour"

"sent feedback to norton approx 2 weeks ago but not a word in response their customer service has always been poor to my mind"

"my main issue is the renewal process to get best price you have to avoid automatic renewal why do norton make manual installation of new subscription so problematic for this reason only 3 stars"

"i simply don't trust this squad"

"as to automatic renewal yes when installing the product will ask you to enter the details for a payment card but once the product is installed you can easily switch off the automatic renewal option"

"mac couldn’t reboot"

"be aware that this product is non returnable set up is not straight forward also slows down computer laptop very disappointed"

"having used norton for many many years as 1st choice antivirus software"

"however next year will be going back to my kaspersky software as never had any issues with that on win 10 or mac"

"after struggling for quite a while trying to enable this on my phone and tablet i was cursing symantec sorry symantec!"

"norton symantec broadcom really need to work on their qa processes!"

"the most difficult thing is having a key and not renewing on line"

"windows 10 when you need to turn the vpn off for certain websites not always but some of the time it can disconnect you internet connection this is fixed by a quick reboot of your system no big issue really every is working good so far broadband speed is a little slower with the vpn on but not by much but something to think about if you really do need the speed for say like gaming or streaming 4k stuff everything else is fine but you dont have to use the vpn if you dont want too"

"installation is painful"

"so despite being with norton for several years and having no issue with the actual product i will go elsewhere next year"

"i lost way to much time trying to sort this out"

"one of the few other programs that gets better reviews gave me so many false positives that i abandoned it for norton some time ago and i have not regretted this"

"and i have returned it"

"very disappointed!"

"i read alot of comments before buying the xbox gift card i saw alot people saying scam and the code doesn't work or they can't find the email"

"very misleading"

"the only problem was understanding how to use it"

"bought for nephew i was going to print and put in his birthday card but they fail to send you the pdf to print and the print button on your order does not work"

"waste of money"

"shoddy disastrous and advise anyone who is not sure on how to do this do not buy this way"

"absolutely awful and i expected much better from a multi billion dollar company it's not hard"

"arrived straight away"

"saves kids getting your card details and running up bills"

"cant send code to nephew very difficult will buy actual card whici is what i thought i was getting"

"false advertising on all levels"

"not sure if this was just a random error or not"

"code didnt work and amazon customer service was rude and unhelpful waste of money do not buy"

"been an absolute nightmare and a waste of money "

"dead simple even for an internet dunce like me"

"if this is not resolved i expect a full refund due to false selling"

"review won’t let you do zero stars which is what this deserves"

"the codes don't work so i've wasted my money basically and have an upset 8 year old"

"no email received and no advice on asking if could be re sent"

"it looks awful and it would have been much better for the purchaser to essentially click on a digital gift card that you can print out and send as a gift"

"i’m sure i’m not the only person who has made this mistake!"

"voucher was added as directed by instruction but when my son tried to buy with it the first transaction work which left him with just under £15 but when he tr6to do another transaction it will not go through which is disappointing"

"dead simple even for an internet dunce like me"

"do not bother with this unless you like basically being robbed"

"access code allows you to add credit within minutes with no tiresome trips to the shops to buy a gift card"

"soon realised that’s not the case"

"voucher was added as directed by instruction but when my son tried to buy with it the first transaction work which left him with just under £15 but when he tr6to do another transaction it will not go through which is disappointing"

"i thought i was buying a gift card to give as a present but this is not the case so i lost my money"

"i tried entering the code into my xbox and it said invalid code i spoke to xbox cs and they said they cant fix it and then i spoke to amazon cs and they said they cant fix it either and now im lost of £10 just buy the codes from currys or in person because these dont work"

"back gaming in no time"

"this is not a gift card"

"99 bit annoyed by that"

"long story short: it works but not how i expected to input the code"

"we are unable to access it and we had to physically buy another points voucher for him"

"there appears to be no way to move it or to get a gift voucher card despite several attempts to correct my error"

"i read alot of comments before buying the xbox gift card i saw alot people saying scam and the code doesn't work or they can't find the email"

"i was told to go to my games and downloads and not only am i rubbish at that but these were presents from father christmas so my partner had to make a pdf doc for me to print!"

"i dislike the lengthy code to redeem but can see why it has to be like that"

"i was a little worried at first because everytime i typed in the code on my xbox 360 it said "code does not exist" but then i re read the amazon message again and it says 'click here' to go to the microsoft website which then activated the code on their you need a microsoft account though "

"but i cannot remove it from my orders section very maddening "

"would’ve been more helpful if they explained this in the description section as i was a little stumped at first!"

"you also don’t have to worry about the kids misplacing them like a receipt as the code is stored in your amazon purchase’s"

"customer said they were sorry but there is nothing to be done"

"lazy persons present"

"very sad customer and even sadder little boy"

"it ‘arrived’ mysteriously with no physical presence and had a value of exactly 1200 pence"

"probably my fault but it said error and didn't work but i bought one from boots the next day so didn't need to bother re buying"

"i tried entering the code into my xbox and it said invalid code i spoke to xbox cs and they said they cant fix it and then i spoke to amazon cs and they said they cant fix it either and now im lost of £10 just buy the codes from currys or in person because these dont work"

"cant send code to nephew very difficult will buy actual card whici is what i thought i was getting"

"very confused and not happy"

"surely they should sort that out!"

"i have had to take a screen print of the codes and cut them up to put them in their christmas card not the presentation i was expecting!"

"need this to be cancelled do not keep ordering it"

"it states in description can be downloaded and gifted and much more but when you ask for help you are told you are wrong"

"foolishly didn’t read the reviews as thought what could go wrong"

"code didnt work and amazon customer service was rude and unhelpful waste of money do not buy"

"nothing much to say really ordered got the product straight away by email"

"00 and still have no credit to my game i wanted now having to contact bank to stop the payment not happy"

"i tried clicking through and signing into their microsoft account but that also didn't work"

"what the hell happened to my down load came to use it and was told it had been used i just hope i can sort it out not happy"

"place code online for rainbow six siege £15"

"soon realised that’s not the case"

"disappointing not clear enough and not returnable "

"arrived straight after purchase so no waiting"

"absolutely awful and i expected much better from a multi billion dollar company it's not hard"

"however the ordering process is unclear which makes it ' fiddly' and a pain"

"i was sent a code and it did work but i didn't know in advance and so was expecting a card to be sent"

"makes it easy for me as i don't have play games"

"i thought this was a voucher i would get throw the post for my grandson didn't realise it was a online voucher so it is no use to me so i have wasted £20"

"i didn't purchase this item so i am rating a 1 star"

"you receive an email with a link to access the gift card from their you can use it straight away print it out like a present or send to a friend"

"then i checked my balance and found that i had absolutely no money in there"

"was hoping this was a gift card but it doesn’t appear to be!"

"i have purchased a digital gift card for a christmas present only to find afterwards this is nothing of the sort"

"i feel misled and have no xbox myself and then find out you cannot cancel or get a refund"

"i read alot of comments before buying the xbox gift card i saw alot people saying scam and the code doesn't work or they can't find the email"

"i did not order this item"

"had this for a week and can’t redeem the code"

"couldn't ask for more"

"tried to sort it out straight away but couldn't refund me or exchange it"

"read the reviews on here have no idea what's so difficult?"

"god produce sometime codes are missing and you have to contact them which is annoying"

"i thought when i bought it for a xmas present i would get sent a card but you don’t and you don’t get a refund it’s no use to me as i don’t have a xbox"

"didn’t buy this for me was expecting a card but i got an email an had to forward to my sister for her to use or would have gone to waste"

"i'm sure i'm not alone as one of many parents who made the mistake of adding their bank card details in son's xbox live account!"

"not much to say really"

"customer said they were sorry but there is nothing to be done"

"god produce sometime codes are missing and you have to contact them which is annoying"

"not sure if anything can be done but it’s disappointing there’s no opportunity to discuss the issues"

"i thought this was a voucher i would get throw the post for my grandson didn't realise it was a online voucher so it is no use to me so i have wasted £20"

"i can’t redeem the voucher have tried to get help every time i talk to someone i get cut off and no one rings back will never use this again and i’m still £20 out of pocket "

"it’s an online purchase which has no human interaction however one thing that does bug me is i always find it quite difficult to locate the redemption code that is issued"

"3 months are not free"

"amazon were great helping me out but one of the subsequent codes didn’t work either"

"i have absolutely no idea how to send these to my different nephews now"

"in his excitement he put the code into the wrong game and consequently lost the £10 !"

"purchased several of these in differing values and never had any issues with the instant delivery or redeeming them via the micro$oft website or on the games console itself"

"00 and still have no credit to my game i wanted now having to contact bank to stop the payment not happy"

"i do agree with others very confusing to redeem"

"would not recommend!"

"i no longer need this xbox live £30 credit order no 205 4348135 i purchased it yesturday 06 11 2019 "

"finally got codes then i had to youtube how to find the bloody thing"